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On-site Hardware and Telecommunications Support
Key Benefits
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Your Investment in equipment/hardware is driven by a plan |
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You have the final word in identifying and prioritizing your needs |
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You decide how much and how fast |
Capabilities
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Managing PC
hardware and software
We are pleased to offer our customers 'best pricing' on all hardware and
software purchases. We always use only a standard 10% mark-up to insure any
items bought through 2SS.Com are a good value for you, high quality, able to
be implemented and come with appropriate assurances that defects will be
repaired and problems resolved.
Monitoring and troubleshooting Internet connectivity and security
2SS.Com acquires and installs local and wide-are
network components to construct and upgrade our client's networks with
components
like network servers, hubs or switches, firewalls, printers, and Internet
connectivity via T1, DSL, etc.
Performing local and wide-area upgrades and maintenance
We maintain a unique set of expertise for old and the new
technologies. 2SS.Com and it's 'partner firms' can often save
you money by implementing solutions without upgrades, or if appropriate by
insuring you get the upgrade for the best pricing available. We
routinely improve the operation of older PCs using our 2SS.Com 'Standard
Install' approach to completing tune-ups.
Experience
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A unique provider of Housing Services
On referral from one of our
partner firms we first responded to a downed server by developing
three recovery alternatives that were perused in the agreed priority
order with another partner firm. The first alternative worked,
while the second was being pursued separately. After
stabilizing operations we planned the acquisition of needed
operating system software and then performed 'weekend'
re-builds of the critical network servers.
We continued to implement an un-used firewall device, automated
software to monitor UPS's (un-interruptible power supplies),
appropriate network user and password security, and a replacement
back-up capability that featured both sufficient capacity and
significant ease-of-use.
After 2+ years of operation we began to replace the above 'local
clone' severs with name brand servers adding RAID-1 hard disk
security to the mix.
Gateway Christian
Life Church
Working pro-bono and with a severely challenged budget 2SS.Com developed a
detailed plan to re-vamp, acquire and implement older technology to create a
viable infrastructure for improving productivity in offices intended to
serve 10 to 15 staff members. We acquired a new PC server and deeply
discounted (5-year old) Microsoft Back Office Small Business Server
software as well as sufficient copies of productivity tools like Microsoft
Office 97 and ACT. Over a few months a 15+ node network was largely
complete with shared contacts database, Exchange 5.5 E-mail server (eliminating
external per-user fees and making E-mail addresses available to over 65
staff and ministry leaders), Outlook 2000 E-mail and calendaring for
staff members and useful file and printer sharing.
Sol Aureus College
Preparatory (aka SAC Prep)
We accepted SAC Prep as a 'pro bono' client late in 2010, but really
began to contribute in the Fall of 2011 when the school moved to the campus
of the former 'Bear Flag Elementary' school and almost doubled it's
student body. We responded to the new opportunities by working with
partner firms to address a still growing list of IT support needs that have
included in order of implementation:
A comprehensive IT plan/proposal for the school, a detailed IT inventory,
acquisition of new PCs for teachers, creation of a SAC Prep standard
installation for students and teachers, rehabilitation of old staff PCs for
reassignment to new staff members, implementation of an increasingly strong
hardware infrastructure (e.g. pipes) for Internet access,
a new phone system and devices in the school's office, use of Google Voice
accounts to reduce cost and improve functionality for key staff members,
taking on Xerox as a key vendors that was providing poor working equipment
and virtually no service and initiating a relationship with Comcast that
promises to reduce the cost of phone and Internet service while
substantially increasing the Internet bandwidth (e.g. filling the pipes).
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References
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For a list of current references please click
here
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